Q&A

WHERE IS GROUND UP PHOTOGRAPHY BASED OUT OF?


We are based in Whittier, California





  WHERE & WHEN DO YOU SCHEDULE YOUR SESSIONS?


Locally outdoors at several different locations such as 

parks, trails, creeks, mountains, in the city, commercial, 

residential etc. 


Recommended + absolute favorite time to photograph 

is early in the morning or right before the sun sets 

(the golden hour) in order to achieve beautiful lighting 

throughout your images.






DO YOU TRAVEL?


Yes we do, 

We charge a traveling - time + mileage (distance) fee 

in order to do so. We would love to capture you at the 

location of your choice such as the most popular venue’s, 

mountains and beaches. Feel free to contact us in order to

 get a free quote.


Estimated between  $2.50 - $3.75 per mile


Locations requiring parking and/or entrance fees

 are required to be paid by client.






     HOW DO WE BOOK GROUND UP PHOTOGRAPHY?


Easily right on our Website (or) by phone.





    HOW FAR IN ADVANCE SHOULD WE BOOK?


At least 3-4 weeks in advance for regular sessions.

If we should we have a spot open up, it's all yours!

 You can also ask to be placed on our waiting list in 

the event we book out that current and following month. 

Events & Weddings are usually scheduled and booked 

a few months to a year out. 



  


HOW DO WE GO ABOUT SCHEDULING OUR SESSION? 


Once your order has been placed if booked online 

Ground Up Photography will contact you in the order 

received and within business operating hours to schedule

 “everything” as well as answer any remaining questions. 





WHAT DO WE WEAR?


We have a Pinterest page just for you, Full of ideas and

 wardrobe inspiration, also feel free to view our instagram 

page and our portfolio online for examples .





CAN MY HAIR, MAKEUP OR WARDROBE ARTIST ACCOMPANY ME ON MY SESSION?


Yes, That would be great! There more than welcome 

to do so, we often see this a lot  more as its becoming

 very common for styled sessions.  





DO YOU PROVIDE PROPS?


We do not provide props for regular purchased sessions.

 Client(s) are encouraged to bring any/all props, wardrobes, 

and any necessary items for their session(s) they would love 

to incorporate unless otherwise stated and instructed. Our 

advertised Mini - (seasonal) session’s are typically the only 

session along side with our Newborn category in which we 

provide props for. 





     DO YOU OFFER EXPEDITED SERVICES?


   Yes we do, and it’s becoming quite Popular! 

We offer “Expedite My Order” as an option for clients 

who need to meet time sensitive deadlines and who 

absolutely have to have their images in a speedy 

(stress free) quick time manor.






HOW LONG DOES IT USUALLY TAKE TO RECEIVE OUR PHOTOS?


Proofs in Viewing Gallery:  Typically 3-5 Business Days

Completed Gallery: 15-30 Business Days - after your selection  -  (varies upon session types)





 

HOW ARE OUR DIGITAL IMAGES DELIVERED TO US?


Easily Via Digital Download. Inside a totally custom private 

online gallery with options to easily download, share and purchase prints.

 




 

DO YOU HAVE BUSINESS INSURANCE?


Yes we do. Most venue’s require this in order for us 

to work on their property and conduct business.

 

  



 

 WHAT HAPPENS IF I NEED TO RESCHEDULE?


 Rescheduling your confirmed session date (or) time 

must be done 48 hours in advance and will result in a

 $25 non refundable fee. Fees are due before your next 

rescheduled date. Ground Up Photography will only permit 

one reschedule before your session is marked 

canceled (non-valid) and unredeemable. 






WHAT HAPPENS IF THERE IS BAD WEATHER ON OUR SESSIONS DATE?


 (Its California) We are very understanding when

 it comes to weather as we nor you make it. Cloudy 

weather is not a problem. However, if it rains,

 snows, hails, or reaches extreme high temperature etc. 

We will contact you as soon as possible to 

reschedule your session at no additional 

charge as the safety of our staff and clients 

are very important to us.


 




MAY WE POST OUR PHOTOS ON SOCIAL MEDIA?


Yes, Please! Feel free to follow & tag us 

@groundupphotography 

We sincerely ask that you don't edit, or add any filters

 to your images as we've worked so hard editing them

 for you during post production.






HOW DO WE GET IN CONTACT WITH GROUND UP PHOTOGRAPHY? 


Please feel free to fill out our contact page 

and provide us your lovely details and exactly

 what your looking to photograph online so we can 

be in contact and email you (or) give us a call directly 

to our business line (562) 313-9787